The legal terms and conditions governing your access to bagwanperfumery.com, purchase of our 100% alcohol-free attars, use of AI Fragrance features, Razorpay payments, and delivery services.
Guaranteed alcohol-free natural oil distillations in botanical sandalwood bases crafted in Palanpur.
Secure encrypted checkout via UPI, Credit/Debit Cards, Net Banking, and authorized gateways.
Insured shipping and tracking across India and permitted international destinations.
Governed by the laws of India and subject to the exclusive jurisdiction of courts in Palanpur, Gujarat.
Brand: Bagwan PerfumeryAddress: Old Bus Stand Road, Palanpur, Gujarat – 385001, IndiaEmail: order@bagwanperfumery.comWebsite: bagwanperfumery.com
Throughout these Terms, "Bagwan Perfumery", "we", "us", and "our" refer to Bagwan Perfumery.
"You", "customer", and "user" refer to any person accessing or using our website, applications, products, or services.
You may use our services only if you are legally capable of entering into a binding agreement under applicable law.
If you are under the age required to independently enter into a contract in your jurisdiction, you should use our services only with the involvement and authorization of a parent or legal guardian where required.
By using our services, you represent that the information you provide is accurate and that you have the legal capacity to accept these Terms.
By using bagwanperfumery.com or placing an order, you agree to:
These documents collectively govern your relationship with Bagwan Perfumery.
Certain features may require you to create an account.
You are responsible for activity conducted through your account unless you can demonstrate that the activity occurred without your authorization and despite reasonable security measures.
We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
Where available, customers may purchase products without creating an account.
We make reasonable efforts to ensure that product information displayed on our platform is accurate and current.
However, product images and colors may vary slightly depending on your device, display settings, photography, lighting, or manufacturing variations.
Packaging, labeling, or product appearance may also change from time to time due to manufacturer or regulatory updates.
Perfume recommendations, fragrance descriptions, fragrance-family classifications, longevity information, projection descriptions, and similar information are provided for general informational and product-discovery purposes.
Individual fragrance experiences may vary based on:
Descriptions such as "long lasting", "strong projection", "fresh", "woody", "sweet", or similar terms are descriptive and should not be interpreted as guaranteed performance claims.
Bagwan Perfumery may provide AI-powered features including:
AI recommendations are intended to assist customers and do not guarantee that a recommended product will match an individual's preferences or expectations.
AI-generated responses may occasionally contain inaccurate, incomplete, or outdated information.
Customers should verify important product, order, payment, shipping, return, or legal information through the relevant official information on our platform or by contacting customer support.
Products displayed on the website are subject to availability.
If a product becomes unavailable after an order is placed, we may contact you regarding an alternative, cancellation, or refund, as applicable.
All prices displayed on the platform are subject to change without prior notice.
Prices may include or exclude applicable taxes depending on how the price is displayed and applicable law.
The final amount payable will be displayed during checkout before the order is submitted.
We make reasonable efforts to maintain accurate pricing.
If an obvious pricing, product, discount, tax, or calculation error occurs, we reserve the right to:
Refund amounts already paid.
If an order is cancelled because of a pricing error, the customer will not be charged for the cancelled transaction, or applicable amounts will be refunded.
Submitting an order constitutes an offer to purchase products.
An order is not necessarily accepted merely because you receive an automated order confirmation.
We may accept, reject, cancel, or modify an order where reasonably necessary, including due to:
An order acceptance may be communicated through an order confirmation or other appropriate notification.
Order cancellation may be permitted before the order reaches a stage where cancellation is no longer operationally possible.
Once an order has been packed, shipped, or otherwise processed, cancellation may not be available.
Specific cancellation rules may vary by product and order status.
Please refer to our Return and Refund Policy for applicable procedures.
Payments may be processed through Razorpay or other authorized payment providers.
Payment authorization is subject to the payment provider and applicable banking procedures.
Bagwan Perfumery does not guarantee that every payment method will always be available.
The order may not be confirmed.
The customer may be required to retry payment.
An automatically generated payment attempt may not constitute a confirmed order.
If money is debited but the order is not confirmed, the transaction will be reconciled and handled according to the applicable payment provider's settlement process.
Customers should contact us with the relevant transaction details if an issue remains unresolved.
Orders may be shipped through Shiprocket and its integrated courier or logistics partners.
A delivery estimate is not necessarily a guaranteed delivery date unless expressly stated otherwise.
Customers are responsible for providing accurate:
Additional delivery charges, delays, or failed delivery attempts caused by incorrect information may be the customer's responsibility where permitted by law.
Customers should inspect the package at delivery where reasonably possible.
If the package appears materially damaged, customers should document the condition and notify Bagwan Perfumery as soon as reasonably possible.
For damaged, missing, incorrect, or defective products, the customer may be required to provide:
Returns, refunds, and exchanges are governed by the applicable Return & Refund Policy published on our website.
Certain products may not be eligible for return or exchange due to:
Promotional conditions
Customers should review the Return & Refund Policy before purchasing.
please contact customer support within the time period specified in the applicable Return & Refund Policy.
Approved refunds may be processed through the original payment method or another permitted method.
Bagwan Perfumery is not responsible for delays caused solely by external financial institutions or payment providers.
Promotional offers may be subject to additional terms.
Coupons cannot be exchanged for cash.
Multiple coupons may not be combined.
Promotional benefits may not be transferable.
We may withdraw or modify promotions subject to applicable law.
Bagwan Perfumery may offer loyalty or membership programs.
Specific program rules may be published separately.
Where subscription services are available, customers may subscribe to recurring perfume deliveries.
Subscriptions may automatically renew unless cancelled before the applicable renewal date.
We may notify customers regarding upcoming renewals, payment failures, changes, or service interruptions.
Customers may pause, cancel, or modify subscriptions where such options are provided.
Perfumes and fragrance products may be subject to transportation and import restrictions in certain jurisdictions.
Bagwan Perfumery cannot guarantee that every product can legally or operationally be shipped to every country.
Exchange rates may change.
The final transaction amount is determined by the applicable checkout and payment process.
Customers may submit reviews, ratings, photographs, videos, comments, questions, or other content where such functionality is available.
You have the right to submit it.
It is not unlawful.
It does not infringe another person's rights.
It is not defamatory.
It does not contain malicious code.
It is not misleading or fraudulent.
It does not contain inappropriate or prohibited material.
You grant Bagwan Perfumery a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish submitted content for operating, promoting, and improving our services, subject to applicable law.
We may moderate, remove, or decline to publish content that violates these Terms.
All content associated with Bagwan Perfumery, including:
is owned by or licensed to Bagwan Perfumery and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit our intellectual property without prior written permission.
All official product photographs, brand assets, marketing creatives, videos, logos, and other media made available through our platform are intended for authorized use only.
Unauthorized downloading, copying, scraping, modification, redistribution, resale, or commercial reuse is prohibited unless expressly permitted.
We aim to keep the platform available and functional, but we do not guarantee uninterrupted or error-free availability.
Third-party services may have separate terms and policies.
Bagwan Perfumery is not responsible for independent third-party services to the extent permitted by applicable law.
Orders placed through Amazon, Flipkart, Meesho, or other third-party marketplaces may be subject to the marketplace's own:
Where marketplace-specific rules apply, customers should review those rules.
You may manage device permissions through your operating system settings.
We may suspend, restrict, or terminate access to an account or service where reasonably necessary, including for:
Promotional abuse
Where appropriate and legally required, we may provide notice or an opportunity to resolve the issue.
Termination does not eliminate obligations that arose before termination.
To the extent permitted by applicable law, our website and services are provided on an "as available" basis.
The website will always be uninterrupted.
Every product will always be available.
Product recommendations will always meet individual preferences.
AI-generated information will always be accurate.
Third-party services will always operate without interruption.
Estimated delivery dates will always be met.
Nothing in these Terms excludes rights or protections that cannot legally be excluded.
To the maximum extent permitted by applicable law, Bagwan Perfumery will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform where such limitation is legally permitted.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Bagwan Perfumery and its authorized representatives from claims, losses, liabilities, damages, and expenses arising from:
Bagwan Perfumery will not be responsible for delays or failures caused by circumstances beyond reasonable control, including:
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal information.
The Privacy Policy forms part of these Terms.
We may modify these Terms from time to time.
Updated Terms will be published on our website with a revised "Last Updated" date.
Where required by law, we will provide appropriate notice of material changes.
These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory legal provisions.
Nothing in these Terms is intended to restrict any statutory rights available to consumers under applicable law.
Subject to applicable law and mandatory consumer rights, disputes relating to these Terms or services provided by Bagwan Perfumery shall be subject to the jurisdiction of the competent courts having jurisdiction over Palanpur, Gujarat, India.
Where applicable law provides a consumer with a right to bring proceedings in another competent jurisdiction, that right shall remain unaffected.
Where a provision of these Terms conflicts with a mandatory provision of applicable law, the mandatory legal provision will prevail to the extent of the conflict.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in effect.
Failure by Bagwan Perfumery to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
These Terms, together with the Privacy Policy and other policies expressly incorporated into them, constitute the agreement governing your use of the Bagwan Perfumery platform, subject to applicable law.
For questions regarding these Terms, orders, products, services, or account-related matters, contact:
Bagwan PerfumeryOld Bus Stand RoadPalanpur, Gujarat – 385001India
© Bagwan Perfumery. All Rights Reserved.
For legal inquiries, terms clarification, order disputes, or commercial licensing requests, please contact our legal desk at Bagwan Perfumery heritage headquarters.
Bagwan Perfumery
Old Bus Stand Road
Palanpur, Gujarat – 385001, India
